Recommended browsers: Chrome, Edge, FireFox or Apple Safari with 1024X768 pixels.
After logging into Internet banking, you will be automatically logged out if you do not execute any transactions for 10 consecutive minutes.
To maintain customers’ rights and interests, customers may file complaints and provide feedback in writing or contact customer support of First Bank. We will assign dedicated staff to communicate with clients and clarify issues after the acceptance of complaints. Customers will be informed of the results.
Before installing any components, pleaseclick here to testYour environment settings meets the requirements of the system environment.
Please install components for the following operating systems and web browsers before using e-certificate to conduct transactions or binding to computers/devices:
Microsoft operating system and Edge or Google Chrome version 97 (latest versions), if i-Bank shows the pop-up notification ”error code: 5014”,Please click here to download and execute a file then restart the computer.